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Medical Secretary

Company: Ortho Rhode Island
Location: Warwick
Posted on: May 16, 2022

Job Description:

Job DescriptionThe Medical Secretary emphasizes highly personalized care and helps patients surpass barriers to healthcare by improving the patient/provider relationship. They navigate our patients through all facets of their visits by collecting patient information, and by managing and performing designated duties. Our Medical Secretary strives to provide a white glove service to the patient during their visit and maintains patient flow throughout the clinic. Duties and Responsibilities include but are not limited to:

  • Welcomes patients by greeting them on the telephone; answering or referring inquires
  • Triage patient calls and physician messages
  • Process and fulfill physician approved prescription requests
  • Obtain authorizations for prescriptions
  • Completing forms such as (but not limited to): TDI/FMLA and Work Notes
  • Scheduling follow up appointments, initial therapy visits, and MRI appointments
  • Obtain prior authorizations as needed for advanced imaging studies and specialty injections as assigned
  • Advise patients on any co-payment or co-insurance prior to in office procedures
  • Update patient of authorization status and confirm receipt of specialty injection or imaging study being sent to facilities outside of ORI
  • Send referrals to specialists and pain centers as ordered by the physician
  • Remain accountable and follow through on all commitments made to patients
  • Compliance with HIPAA and OSHA regulations
  • Other duties may be assigned as necessary This is a full-time, Monday through Friday position. We invite you to submit your resume for consideration! OrthoRI provides a competitive salary and comprehensive benefit programs including dental, vision, paid sick and vacation, 9 paid holidays, supplemental benefits and group long term disability and life insurance! OrthoRI offers the opportunity to work with a collaborative team focused on the highest level of patient care and teamwork. Learn more about OrthoRI at www.orthopedicsri.com or follow us on Facebook at https://www.facebook.com/OrthoRhodeIsland

Keywords: Ortho Rhode Island, Warwick , Medical Secretary, Administration, Clerical , Warwick, Rhode Island

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