Medical Secretary

Company: Ortho Rhode Island
Location: Warwick
Posted on: May 16, 2022

Job Description:

Job DescriptionThe Medical Secretary emphasizes highly personalized care and helps patients surpass barriers to healthcare by improving the patient/provider relationship. They navigate our patients through all facets of their visits by collecting patient information, and by managing and performing designated duties. Our Medical Secretary strives to provide a white glove service to the patient during their visit and maintains patient flow throughout the clinic. Duties and Responsibilities include but are not limited to:

• Welcomes patients by greeting them on the telephone; answering or referring inquires
• Triage patient calls and physician messages
• Process and fulfill physician approved prescription requests
• Obtain authorizations for prescriptions
• Completing forms such as (but not limited to): TDI/FMLA and Work Notes
• Scheduling follow up appointments, initial therapy visits, and MRI appointments
• Obtain prior authorizations as needed for advanced imaging studies and specialty injections as assigned
• Advise patients on any co-payment or co-insurance prior to in office procedures
• Update patient of authorization status and confirm receipt of specialty injection or imaging study being sent to facilities outside of ORI
• Send referrals to specialists and pain centers as ordered by the physician
• Remain accountable and follow through on all commitments made to patients
• Compliance with HIPAA and OSHA regulations
• Other duties may be assigned as necessary This is a full-time, Monday through Friday position. We invite you to submit your resume for consideration! OrthoRI provides a competitive salary and comprehensive benefit programs including dental, vision, paid sick and vacation, 9 paid holidays, supplemental benefits and group long term disability and life insurance! OrthoRI offers the opportunity to work with a collaborative team focused on the highest level of patient care and teamwork. Learn more about OrthoRI at www.orthopedicsri.com or follow us on Facebook at https://www.facebook.com/OrthoRhodeIsland

Keywords: Ortho Rhode Island, Warwick , Medical Secretary, Administration, Clerical , Warwick, Rhode Island