Infrastructure Engineer II
Company: Citizens
Location: Coventry
Posted on: April 9, 2021
|
|
Job Description:
Description The Colleague Technology Services Desktop
Engineering performs a critical role in defining and implementing
the end user delivery strategy. This role within the Colleague
Technology Services department offers the opportunity to
participate in the evolution of end user computing technology
across the enterprise. Collaborates and build of detailed
infrastructure solutions/repeatable patterns (build-kits) for
non-production and production environments; transitioning knowledge
to infrastructure operations; and lead level 3 support. The ideal
candidate is an expert IT end user engineer who has proven
experience designing, developing, implementing and maintaining a
standard end user delivery model. The Colleague Technology Desktop
Engineering applies this expertise across all aspects of the end
user service design framework to deliver a superior colleague
experience which is scalable, sustainable and supportable.
Technology Scope of Position * Technologies may include end user
compute, collaboration & productivity, and directory services. The
focus of this role is operating systems, image, device management,
group policies, browsers, printers and administrative scripting. *
Solid knowledge of the following product space including Windows
platform, MacOS, iOS, Android, PowerShell/VBScript, BlackBerry,
JamF, Intune, and other MDM solutions Primary Responsibilities *
Build and maintain an Enterprise mobile device management program *
Configure MDM/MAM solutions for Bring Your Own and corporate
devices * Develop unique solutions for tablets, and phones in the
banking and retail space * Develop automate tools for information
gathering and configuration changes to the mobile environment *
Provide guidance and recommendation for user and machine group
policies * Provide training and guidance for MacOS * Work closely
with Application teams to test and approve new software being added
to devices * Develop standards and create documentation for the use
of mobile devices * Participate in Beta programs for early releases
of iOS, Android and MacOS * Collaborate with the Colleague
Technology architecture, engineering and risk to produce service
design artifacts to ensure desired outcomes are met in the context
of the overall business and technology strategic vision. * Closely
partner with peers to ensure colleague experience and service
design best practices are delivered across the
plan/build/run/refresh/retire lifecycle. * Troubleshoot complex
application issues within the end user environment * Ability to
occasionally work or assign work during nights/weekends during
critical incidents or major project implementations * Provide input
and/or direct teammates handling critical incidents, outages and
root cause analysis. * Maintain currency in end user market trends
and participate in industry workgroups as needed. Qualifications *
5 to 10 years' experience working on mobile technologies,
implementing solutions and maintaining its currency * Proficiency
in mobile device management solutions, Intune, Blackberry,
Mobileiron or Airwatch * Proficiency on Android, MacOS and iOS
platforms configurations * Knowledge of mobile device across
vendors such as Samsung, Microsoft, Apple * Proven experience
working on unique design for tablets in the retail space *
Proficiency using Apple Configurator and implementing solutions *
Strong ability to identify issues in the environment and can
efficiently communicate the issues with colleagues and upper
management * Process oriented and can document work processes and
workflows * Able to succeed and integrate into a fast paced
environment * Knowledge on building and configuring SCCM/Intune,
building task sequences and deployments * Knowledge of O365
Conditional access fundamentals * Basic code skills in one of the
following languages PowerShell/VBScript/Python * Able to speak and
write English at a professional and technically proficient level
including understanding of good documentation practices * Basic
knowledge of Agile ceremonies and experience working on an
environment where Agile practices were implemented * Applicable
certifications in end user technology may include Microsoft, Apple,
and Citrix. Associates degree in IT or a STEM discipline. 10+ years
of computer systems experience * Experience working on high
regulated environment, financial, banking, healthcare is a plus
Education, Certifications and/or Other Professional Credentials: *
Bachelor's degree in engineering, IT, or related discipline *
Certification is a plus but not required Work Location Position is
based in East Providence, Westwood with a Flex schedule Hours and
Work Schedule Hours per Week: 40 Work Schedule: M-F Why Work for
UsAt Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growth.Equal
Employment OpportunityIt is the policy of Citizens to provide equal
employment and advancement opportunities to all colleagues and
applicants for employment without regard to race, color, ethnicity,
religion, gender, pregnancy/childbirth, colleague or a dependent's
reproductive health decision making, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, genetic characteristic,
citizenship, veteran or military status, marital or domestic
partner status, family status/parenthood, victim of domestic
violence, or any other category protected by federal, state and/or
local laws.Equal Employment and Opportunity
Employer/Disabled/VeteranCitizens is a brand name of Citizens Bank,
N.A. and each of its respective affiliates.
Keywords: Citizens, Warwick , Infrastructure Engineer II, Engineering , Coventry, Rhode Island
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Engineering JobsPrincipal Frontend Engineer - Remote Description: Principal Frontend Engineer - Remote br BOSTON br or REMOTE / they cannot hire candidate in NY or CA br br br br br br br br ABOUT THE ROLE br br Teikametrics is looking for a (more...) Company: Yoh, A Day & Zimmermann Company Location: Brighton Posted on: 04/13/2021 Senior Field Engineer - Power Generation Description: Senior Field Engineer n Marlborough, MA n n Job Summary of the Senior Field Engineer : nSenior Field Engineer with 5 years of experience working in substation, power plants, nuclear facilities or (more...) Company: Job Juncture Location: Marlborough Posted on: 04/13/2021 AWS Cloud Data Engineer- Remote Description: AWS Cloud Data Engineer General Summary: The AWS Cloud Data Engineer will assist in creating an integrated data pipeline, API, and microservices ecosystem using serverless architectures, languages like (more...) Company: Yoh, A Day & Zimmermann Company Location: Everett Posted on: 04/13/2021 Principal Frontend Engineer - Remote Description: Principal Frontend Engineer - Remote br BOSTON -- or REMOTE / they cannot hire candidate in NY or CA -- br br br --ABOUT THE ROLE br Teikametrics is looking for a Principal engineer to join (more...) Company: Yoh, A Day & Zimmermann Company Location: Boston Posted on: 04/13/2021 Lead Front End Engineer Description: At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, (more...) Company: Sonos Location: Boston Posted on: 04/13/2021 Senior Manager, Machine Learning Engineer Description: 50 Fairfield Street 21004 inactive , United States of America, Boston, Massachusetts Senior Manager, Machine Learning Engineer In Capital One---s Center for Machine Learning, you---ll be using your (more...) Company: Capital One Location: Marblehead Posted on: 04/13/2021 Master Data Engineer Description: 314 Main Street 21020 , United States of America, Cambridge, MassachusettsMaster Data EngineerDo you love building and pioneering in the technology space Do you enjoy solving complex business problems (more...) Company: Capital One Location: North Easton Posted on: 04/13/2021 Mac Tools Seeking Mechanics - Automotive Technicians - Full Training Description: Job title: Mac Tools Seeking Mechanics - Automotive Technicians - Full Training Job description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on (more...) Company: Mac Tools Location: Swampscott Posted on: 04/13/2021 Cloud Engineer Description: Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cloud Engineer to work in Fidelity's Asset Management Technology (more...) Company: Fidelity TalentSource Location: Boston Posted on: 04/13/2021 Site Reliability Engineer Description: JOB DESCRIPTION br br Job : 36757 Title: Site Reliability Engineer Job Location: Boston, Massachusetts - United States Employment Type: Salary: 80,000.00 - 120,000.00 - US Dollars - Yearly Employer (more...) Company: NPAworldwide Recruitment Network Location: Boston Posted on: 04/13/2021 |