WarwickRecruiter Since 2001
the smart solution for Warwick jobs

Customer Support Representative - Order Management - Austin, TX

Company: Stellar Consulting Solutions
Location: Warwick
Posted on: September 16, 2020

Job Description:

Stellar Consulting Solutions is a boutique business technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly to match skill supply and demand on a real-time basis. Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business. Position Customer Support Representative Location Warwick, RI Duration 3 Months Initially (With a possible extension) Description The manager wants a quick learner someone who can hit the ground running. This is a replacement spot. This individual works as an advisor to our customers, building strong relationships while providing ongoing support to exceed all of the expectations of their current and future business needs. He or she will possess strong interpersonal skills with the ability to listen and anticipate the customer's needs. He or she will work with a team of talented, professional individuals processing orders for innovative medical devices that provide superior clinical benefits to patients and caregivers. This position reports to the Customer Service Supervisor, Order Processing Team. He or she works very closely with the Supervisor and Team Leads to ensure the department's stated goals and quality standards are achieved. The duties of this position will adjust to the needs of the business as it grows. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following Provide primary phone line coverage. Process all customer orders via phone, email and fax transmittal. Process charity orders. Monitor the Customer Service email box. Monitor the Customer Service voice mailbox. Manage C.R. Bard email and phone Help Lines. Work closely with Global Distribution Center to ensure movement of orders throughout day and to provide end of day closure. Pursues personal development of skills and knowledge necessary for the effective performance of the role and future opportunities. Adheres to and ensures compliance with C. R. Bard, Inc., guidelines, protocols, and policies. Other duties may be assigned as required. QUALIFICATIONS Exceptional interpersonal skills with the ability to "read" customers and display patience when working with people. Skilled in the use of personal computers and office software including familiarity with MS Word, Excel, PowerPoint, and Outlook. Ability to multitask using dual monitors, while working in multiple systems. Clear communication skills (written and verbal), using positive language, while speaking in a calm and cheerful manner. Ability to work with and maintain confidential information. Ability to resolve potentially stressful customer interactions. Excellent organizational skills. JDE experience is desirable. Demonstrated excellence in the continuous handling of meticulous detail. Excellent data entry, proofreading, and typing skills. Skilled in solving basic math equations. All job duties to be performed under supervision. EDUCATION andor EXPERIENCE High School Diploma Required. Some College preferred. Customer Service Call Center Experience preferred or equivalent. Experience in Medical Device CS or Clinical environment a plus. LANGUAGE SKILLS Excellent English verbal and written communication skills. Second language a plus. Communication in this job is often with hospital professionals. This requires a special set of skills, knowledge, and experience. Previous work in a clinical setting preferred. MATHEMATICAL SKILLS Ability to solve basic math equations. REASONING ABILITY This position requires the ability to adapt to new, rapidly developing challenges. Attention to detail is paramount. Ability to learn quickly is a must. Decisions must be made in a timely manner to serve the needs of customers andor Sales Territory Managers. PHYSICAL DEMANDS This individual will work in an office environment with moderate noise. Infrequent lifting of over 25 lbs will be required. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This individual generally will work in an office environment with moderate noise. Thanks Regards, Vasu Bartarya Executive Technical Recruiter Stellar Consulting Solutions, LLC Phone 678-400-7060 LinkedIn httpswww.linkedin.cominvasu-bartarya-9306aa194 httpswww.linkedin.cominvasu-bartarya-9306aa194 2475 Northwind Parkway, Suite 200, Alpharetta, GA, 30009 NMSDC Supplier of the Year 2018 Innovation through WorkForce Solutions Please consider the environment before printing this email.

Keywords: Stellar Consulting Solutions, Warwick , Customer Support Representative - Order Management - Austin, TX, Executive , Warwick, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Data Management Configuration Analyst I
Description: Software Configuration Management SW CM will supports the software engineering team. These job duties include preparing Software Review Board SRB monthly meeting agenda, generating SRB minutes, updating (more...)
Company: RTX
Location: Woburn
Posted on: 09/25/2020

Director, Global Evidence & Outcomes
Description: By clicking the Apply button, I understand that my employment application process with Takeda will commence and that I agree with Takeda's Privacy Notice, Privacy Policy and Terms of Use.Job DescriptionAre (more...)
Company: Takeda Pharma Vertrieb
Location: Boston
Posted on: 09/25/2020

Manager Brokerage Operations
Description: Looking to make a real difference You belong right here. Come build a rewarding career helping others achieve their financial dream at an organization that values your own long-term success. With your (more...)
Company: Empower Retirement
Location: Andover
Posted on: 09/25/2020


Senior Manager, Drug Product Manufacturing
Description: Job DescriptionVertex's Technical Operations Drug Product team has an exciting and challenging opportunity for you to facilitate rapid commercialization of new products utilizing traditional and continuous (more...)
Company: Vertex Pharmaceuticals
Location: Boston
Posted on: 09/25/2020

Client Development Manager (Account Executive)
Description: Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. You will have a history of performance in quota attainment and developing customer accounts. This (more...)
Company: Smartsheet
Location: Boston
Posted on: 09/25/2020

Manager, Information Associates
Description: Under the general direction of the Director of the Volunteer Services and Welcome and Information Desks, the incumbent oversees the day to day operations of the Welcome and Information Desks and manages (more...)
Company: Massachusetts General Hospital(MGH)
Location: Boston
Posted on: 09/25/2020

Senior Manager, Good Pharmacovigilance Practice (GVP) Quality
Description: Kite is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be (more...)
Company: Gilead Sciences
Location: Boston
Posted on: 09/25/2020

Business Control & Risk Management, Director
Description: Business Control Risk Management, Director -- - -- 2001528 -- Description -- The Director, Business Control Risk Management operates within the first line of defense and is directly accountable to (more...)
Company: Santander Holdings USA Inc
Location: Natick
Posted on: 09/25/2020

Junior Project Manager
Description: Are you a skilled Project Manager, fluent in both English and French If you'd like to work in a highly collaborative and engaging environment to support project delivery, we may have the ideal role for (more...)
Company: Eliassen Group
Location: Weston
Posted on: 09/25/2020

Property Manager
Description: Property Manager Charlestown, MA 3 month contract to hire Our client is supporting Greater Boston by providing a supported pathway to self-sufficiency that begins with a home, together with critical (more...)
Company: NTT Data Services
Location: Charlestown
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Warwick RSS job feeds