Service Manager

Company: Safe Harbor Marinas
Location: Warwick
Posted on: January 9, 2021

Job Description:

Position SummaryThe Service Manager is responsible for managing all requirements of the service department to successfully achieve the set objectives.Essential Duties and ResponsibilitiesInterpret the needs of SHM membersDetermine all maintenance needs and schedule all service workProvide clear and precise instructions on the work order for techniciansManage all service department staff and equipmentObserve and listen to vessels in operation to detect unsafe or malfunctioning equipment, leaks, or other flaws in hull and superstructurePerforms tests on vessels and equipment using gauges and other standard testing devicesEstimate cost of repairsCoordinate and manage activities of workers engaged in repairing, painting, and otherwise restoring vessels to seaworthy conditionAssist with repairing vessels as neededFinancially responsible for all aspects of the service departmentSet and meet ongoing company goalsAvailable to work overtime as neededTechnical and Physical RequirementsHigh school diploma or equivalent required5 years' relevant experience preferredProficient in Microsoft OfficeABYC and/or manufacturer certifications preferredAbility to ascend and descend a ladderMust carry own toolsAbility to work in confined spacesAbility to lift 50 poundsBasic boat handling skills a plusMinimum Soft Skills QualificationsExcellent verbal and written communication skillsPositive attitude and willingness to learnAbility to provide exceptional customer service and an understanding of customers' needsExcellent interpersonal and collaborative skills while working both independently and within a team contextOrganizational skills are a mustDetail oriented and ability to multi task are essential skillsEager to engage in a growing, fast paced, and industry-leading companyExceptional time management and problem solving skillsThe CompanySafe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities.Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Safe Harbor Marinas, Warwick , Service Manager, Executive , Warwick, Rhode Island