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Intern - Implementation Specialist 1 - Order Management - Summer 2022 - CO orNationwide/Remote

Company: Lumen
Location: Warwick
Posted on: November 16, 2021

Job Description:


Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.


Lumen's Internship Program is a path for career readiness in the 4th Industrial Revolution.--
Be a part of an internship program, driving human progress through technology. --During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. --Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience--

----- --Innovate - to deliver solutions to real business problems--
----- --Transform - your skills and knowledge through challenging work projects
----- --Connect - to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
----- --Impact - through Community & Social Involvement - collaborate with our ERGs to give back and make an impact in the communities Lumen serves.


As an Implementation Specialist Intern in our North America Operations organization, you will work collaboratively with the order management team to help with delivery of requests as well as managing and reporting on request as they come in. Tasks during the 10 weeks will have a direct impact on Lumen and growth of the business organization. We will need an eager individual who is a quick learner to be able to assist Order Managers with daily functions such as pulling reports, managing orders, and managing C2C escalation cases. The ideal intern will have technical skills with common languages in the industry. --You will need a high level of engagement and ability to take initiative, ask questions and work in a team environment.

- Manage set amount of orders
- Oversee process of orders from intake to testing to implementation--
- Conduct research on orders and review data
- Test new orders to see if successful --
- Help teammates to ensure orders are fulfilled on time


----- --Education Requirements--
----- --Enrolled at a 4-year accredited college or university, rising junior or senior education status at the start of the internship, graduating August 2022 - May 2024.
----- --Major/Degree: Pursuing a degree in Business Management, Computer Science, Marketing, Engineering, Operations Management or a related field

----- --Proficiency and understanding of:
----- --Microsoft Suites--
----- --Excel, Teams, and outlook email are a must

----- --Professional Attributes
----- --Strong drive for results and taking initiative--
----- --Intrinsically motivated to meet deadlines and achieve goals
----- --Extreme attention to detail
----- --Ability to self-manage day to day work--
----- --Ability to collaborate and have agility while making effective decisions
----- --Strong written and verbal communication skills
----- --Must be a self-starter to succeed in this role

----- --Work Setting
----- --Ideally the position will be in one of the following offices: Broomfield, CO or remote--
----- --Intern must be able to work 30-40 hours be week during the 10-week program (June - August)
----- --Intern must have reliable transportation to/from work location if not remote (Lumen does not provide transportation to/from Lumen office locations)


After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. --A separate email invitation will be sent to you (check your spam) within 6 hours of application. --For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. --Thank you!

Requisition #: 263177

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). --We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. --Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: Lumen, Warwick , Intern - Implementation Specialist 1 - Order Management - Summer 2022 - CO orNationwide/Remote, Executive , Warwick, Rhode Island

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