Medical Secretary- Northern RI
Company: Rhode Island Medical Imaging
Location: Warwick
Posted on: May 25, 2023
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Job Description:
Float Medical Secretary
Float coverage for Northern portion of RI
Lincoln
Johnston
Providence
North Providence
Smithfield
$1.50/hr. differential and mileage reimbursement
SUMMARY:
The Medical Secretary will be responsible for greeting patients at
our facility. Additionally, the Secretary will obtain required
personal and insurance information, establish patient account,
disclose insurance and payment policies, collect payments, locate
previous films and generally ensure necessary patient material is
complete prior to the examination. The ideal candidate will
interact professionally and effectively with patients, referring
physicians and their staffs and coworkers while maintaining the
best possible patient flow at all times. Additional
responsibilities include: performing related tasks such as
assisting patients, maintaining and ordering supplies and
maintaining the cleanliness of work areas.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provide excellent customer service. Be prompt and courteous when
answering the telephone, greeting patients, responding to questions
and scheduling patients. Keep patient informed, i.e. waiting room
status. Exhibit helpful behaviors.
Obtain necessary demographic and insurance information. Request
prior films. Be conscious and respectful of patient's privacy.
Advise and distribute privacy policy.
Scan all documents: license, insurance card, financial policy,
referral slip, HIPAA, etc. Confirm and/or update documentation in
the system.
Collect co-pays, deductibles and outstanding balances for both the
hospital and the office. Obtain credit card information for any
out-of-pocket expenses.
Accurately post charges and payments.
Review all incoming referrals into the scheduling department.
Coordinate and communicate with the Radiologist and referring
physicians and staff as required.
Ensure that films, examination requisitions and other related
records are properly completed to ensure correct patient
identification, statistical and billing information. Contact
referring physician's office for authorizations of additional
studies and/or exam results as required and document
accordingly.
Inform Lead Secretary of needed supplies to ensure
continuous/efficient operations of the office.
Deliver reports, relocate and transport films as necessary.
Responsible for all requests for Medical Records, CD's and
films.
Ensure proper operation of equipment at all times. Immediately
report any concerns relating to equipment operation.
Coordinate with and volunteer assistance to technologists and other
personnel outside primary area of responsibility as required and
time allows.
Always be flexible and available as scheduled to perform duties at
specific times and places as assigned.
BASIC KNOWLEDGE:
Physical dexterity to assist Radiologist and handling of patient
films and files.
Interpersonal skills to interface effectively with patients who may
be under physical and/or emotional stress, referring physicians,
staff, the Radiologist and fellow employees.
Organizational and analytical skills to compile and interpret
data.
EDUCATION/ CERTIFICATIONS:
Equivalent to High School Diploma. Graduate of a School of Medical
Secretarial Sciences preferred.
Join an award-winning organization! With 18 private,
state-of-the-art medical diagnostic imaging facilities, join the
team that has been providing Rhode Island with imaging excellence
for over 80 years! The American College of Radiology has named RIMI
one of the first outpatient diagnostic imaging Centers of
Excellence in the country and the first in Rhode Island. RIMI also
has the honor of being named a 7 time winner of the Healthiest
Employer of RI by Providence Business News, most recently for 2021
and 2022.
RIMI offers best-in-class benefits to eligible employees including
multi-tiered health plans, flexible spending accounts, generous
paid time off, 401(k) plan with profit sharing component, uniform
reimbursement, yearly reimbursement for continuing medical
education, educational assistance (reimbursement) program, and
career development opportunities. Enjoy competitive pay and all in
our innovative culture that consistently provides the highest
levels of quality, safety, technology, and patient care.
Keywords: Rhode Island Medical Imaging, Warwick , Medical Secretary- Northern RI, Healthcare , Warwick, Rhode Island
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