CHW/Patient Navigator/Phlebotomist
Company: Family Health Center
Location: Worcester
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Position Summary: The Community
Health Worker/Patient Navigator (CHW) will work to outreach,
identify, recruit, and support patients to engage in care and/or
care management services; and will provide patient education and
advocacy to assist patients with accessing services of FHCW and
make and follow-up on referrals for external services. CHW provides
HIV, HCV, STI's (Chlamydia, Gonorrhea, and Syphilis) and TB
screening, prevention, counseling & testing, case management
services to health center patients and community resident by
performing venipuncture and collect urine. The CHW will provide
patient education and advocacy to assist patients with accessing
services of FHCW and appropriate, make and follow-up on referrals
for extern services. The CHW also provides education on HIV, HCS,
STI's and TB to the staff and clients as well as the Worcester
Community via outreach to shelters and residential programs. The
CHW must be available to do community outreach during off hours and
on weekends when needed. The CHW will support the HIV team with
patient follow-up reminders and will address barriers to care. The
CHW will document all services as required and will assist in
meeting all program requirements. Educational Requirements: High
school diploma or GED required; Bachelor’s degree in a related
discipline preferred. Experience Required: Minimum of two years
relevant work or college-level internship experience required. Data
entry skills and proficiency with MS Office including Excel and
Outlook. Proven ability required to perform patient interviews,
coordinate and collaborate with internal services and external
community partners. Must have demonstrated organizational skills
and the ability to work independently. Must have a certification in
phlebotomy or successful completion of training and certification
within six months of placement in position. Bilingual in English
and another language appropriate to FHCW patient population
required. Community Health Worker Core Training required within
first year of employment. Flexible evening work, weekend hours
required to meet FHCW community or patient needs. Reporting
Relationship: The Social Services Program Manager Monday-Friday;
8:30am -5:00pm
Keywords: Family Health Center, Warwick , CHW/Patient Navigator/Phlebotomist, Healthcare , Worcester, Rhode Island
