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Remote Customer Service Position - Claims and Returns

Company: Aerotek
Location: Warwick
Posted on: May 12, 2020

Job Description:

If you are actively on the market for a position that is going to be long term and looking for remote work currently, this is the position for you. This position will start before the end of the month! Please apply if you have experience within the customer service/administrative space as well as longevity in previous roles. You may apply or call directly - 401-228-1265/ Job Description: - receives incoming calls, emails, electronic information and other correspondence involving customer disputes - researches and resolves issues preventing payment, effectively communicating results to customer and other internal resources - Qualifies validity of dispute and processes credit to customer account - Escalates sensitive of high priority disputes for further action - Provides administrative support by retrieving backup documentation including invoice copies, proofs of delivery, deduction backup, and other operational input - Records and escalates pricing disputes to internal Pricing Team - Properly maintain department files including scanned documentation and records in database - meets deadlines and expectations for processing turnaround - Performs other job duties as required About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing -- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Keywords: Aerotek, Warwick , Remote Customer Service Position - Claims and Returns, Hospitality & Tourism , Warwick, Rhode Island

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