Guest Service Expert

Company: Smashburger 1735 Warwick
Location: Warwick
Posted on: May 4, 2021

Job Description:

Job DescriptionSmashburgers vision is to bring the joy of eating to everyone! Thats why we want Smashburger to be a SMASHING and rewarding experience for all of our employees. Our brand is committed to delivering an all-in better burger experience focused on fresh, quality ingredients in a cool, hip environment. We provide an exceptional guest experience that supports todays busy modern lifestyle.Smashburger Guest Service Expert Responsibilities Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Be knowledgeable of all menu items so you can make meal suggestions and answer questions Verify each guests order for accuracy, manage to-go orders, process POS transactions and follow cash handling procedures Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Follow recipe and food safety standards to prepare and deliver shakes Team work! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watchingSmashburger Guest Service Expert Requirements Must be 16 years old Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Must successfully complete our training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-verifyWe use eVerify to confirm U.S. Employment eligibility.

Keywords: Smashburger 1735 Warwick, Warwick , Guest Service Expert, Hospitality & Tourism , Warwick, Rhode Island