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Housekeeping Manager

Company: Coventry Residence Inn
Location: West Greenwich
Posted on: August 4, 2022

Job Description:

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson offers many benefits including health, vision, dental, 401(k) and profit sharing! Tharaldson has 80 hotels nationwide and will be doubling in size in the next 3 years, providing huge potential for all successful managers!

SUMMARY

Coordinates the activities of hotel staff as directed and provides support to the General Manager by performing the following duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS


-Monitors and ensures compliance with all guidelines for operations
-Conducts monthly department meetings to review new procedures and solicit input from all employees
-Handles and provides resolution to guest complaints and employee issues
-Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures
-Answers inquiries pertaining to hotel policies and services
-Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
-Ensures property hiring practices comply with all state and federal requirements
-Performs functions of the General Manager in their absence
-Supervises work activities of housekeeping staff
-Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
-Ensures adherence to company quality standards by inspecting rooms, including deep cleans
-Distributes keys and work assignments to staff
-Addresses guest complaints regarding housekeeping service or equipment
-Assists General Manager in the selection of housekeeping personnel
-Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
-Monitors linen and guest supply inventory
-Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
-Completes follow-up on vacant or occupied rooms
-Assumes function of Housekeeper as necessary
-Takes control of lost and found items as appropriate
-All other duties as assigned

Keywords: Coventry Residence Inn, Warwick , Housekeeping Manager, Hospitality & Tourism , West Greenwich, Rhode Island

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