Customer / Technical Training Sr Analyst
Company: Dell Technologies
Location: Warwick
Posted on: May 4, 2022
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Job Description:
Join a great team dedicated to bringing Dell Technologies
training and certification to team members, customers and partners
around the world, thereby building technology skills that enable
human potential. In collaboration with a dedicated team of learning
experts, business partners and stakeholders, this role develops
specifications for the technical course content that may be
delivered as self-paced, Instructor led and/or virtual Instructor
led.
**Principal tasks and responsibilities:**
- Design, author and/or edit curriculum for a variety of audiences
including employees, end-user customers, partners, resellers,
distributors or systems integrators
- Be a part of a team which partners with the business and subject
matter experts to assess and customize training based on current
and future needs of the business
- Collectively determine & develop approach to solutions in a team
environment
- Work on assignments under minimal supervision
- May assist with set up, configuration and maintaining lab
configurations for moderate hands-on technical training
**Required knowledge and qualifications:**
- Strong written and verbal communication skills
- Technical background with ability to learn new/furture
technologies
- Ability to work on multiple projects, assignments and/or
tasks
- Demonstrated passion and experience in fostering an inclusive and
diverse environment
- Experience designing and developing compelling learning
experiences is a plus
**Experiences and Education:**
- Experience working in teams including external groups (customers,
partners, etc.)
- Experience in a training and/or education
- Bachelor's or Master's degree required
- Relevant industry experience preferred
**Here's our story; now tell us yours**
Dell Technologies helps organizations and individuals build a
brighter digital tomorrow. Our company is made up of more than
150,000 people, located in over 180 locations around the world.
We're proud to be a diverse and inclusive team and have an endless
passion for our mission to drive human progress. -
What's most important to us is that you are respected, feel like
you can be yourself and have the opportunity to do the best work of
your life -- while still having a life. We offer excellent
benefits, bonus programs, flexible work arrangements, a variety of
career development opportunities, employee resource groups, and
much more.
Keywords: Dell Technologies, Warwick , Customer / Technical Training Sr Analyst, IT / Software / Systems , Warwick, Rhode Island
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