Technical Analyst II - Field Engineering & Operations

Company: Cox Communications Inc
Location: West Warwick
Posted on: May 16, 2022

Job Description:

Primary Location: 6305 Peachtree Dunwoody Rd, West Warwick, RI, USDivision: Cox CommunicationsJob Level: Individual ContributorTravel: NoSchedule: Full-timeShift: Day JobRequisition Number: 222659_80591259At Cox, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.Keep reading to learn more about this opportunity to join the Cox family of businesses.Cox Communications is searching for a Technical Analyst - Report Developer who will be responsible to ensure high-quality data is delivered in a series of reports from our Inventory Management System (IMS) application. You will work closely with our business and user community, commercial business, field technical teams, and our Information Technology Application Development departments to design and implement key data metrics. You will be the key programmer for developing these metrics.Primary Responsibilities and Essential Functions:

• Experience in reporting, analysis, and metrics.
• Working knowledge of advanced analytical techniques.
• Manage the ticket queue and drive resolution to user issues presented.
• Interpret customer and business needs and translate them into report development queries.
• Quickly understands the business issues and data challenges of Cox Communications business.
• Understand requirements, design, and develop the reports identifying data quality issues.
• Develop, maintain, and validate data quality standards and metrics. Documentdevelopment procedures.
  
  • Perform data quality assessment and measurement.
  • Identifies strengths and weaknesses of the existing reports, suggests areas ofimprovement and helps enhance existing data reports to meet evolving requirements.
    
    • Communicates effectively with business partners to identify needs, evaluate options andidentify opportunities and solutions.
      
      • Understand and review technical requirements, review the existing queries andperforms data profiling of required source systems.
        
        • Exhibit confidence and extensive knowledge of emerging industry practices whensolving business problems.
          
          • Creates executive dashboards and presentations in support of department or business operations.
          • Identifies, researches, and resolves discrepancies in core reports/dashboards.
          • Conducts business impact analyses through all stages: concept formulation, the definition of metrics, determination of appropriate statistical methodology, research evaluation, and final research report.
          • Facilitates meetings and presentations to Corporate and Regional leadership.Qualifications:Minimum:
            
            • Minimum of 2 years of working experience with Oracle, SQL, SQL Developer, and Tableau software development tools.
            • Experience creating data quality dashboards and scorecards.
            • Working knowledge on highly available, transactional databases with a large volume data set.
            • Strong analytical and problem-solving skills, the ability to solve problems, develop solutions, multi-task and maintain deadlines for development initiatives.
            • Ability to maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment.
            • Demonstrable experience in software development
            • Ability to investigate, troubleshoot, and fix software defects and configuration issues
            • Strong data analytic skill and ability to leverage statistical/database software (e.g. SQL/R/Python/etc.)
            • Must be able to translate technical/analytical findings to Executives and all levels in a manner that is easily understandable to those less experienced with analytics.Preferred:
              
              • BS/BA in related discipline strongly desired (i.e. area with an analytic focus such as Statistics, Quantitative Methods, Mathematical Finance, etc.).
              • Experience in data analysis related to Communications/Cable companies.
              • NEO4J and Graph database structures.
                
                Who We AreAbout Cox CommunicationsCox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.About CoxWe are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, Warwick , Technical Analyst II - Field Engineering & Operations, IT / Software / Systems , West Warwick, Rhode Island