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Case Manager- Children's Mobile Crisis Response

Company: TIDES FAMILY SERVICES INC
Location: West Warwick
Posted on: May 26, 2023

Job Description:

Description:Performance Expectations/Key ChallengesInput client data into Tides' electronic health record or state/outside database as assigned by Mobile Crisis Supervisor or his/her designee.Utilize database reporting functions to monitor missing information and documentation. Coordinate with Mobile Crisis staff to ensure compliance of documentation.Communicate with collateral providers for client records and information as needed.Work with the Mobile Crisis Supervisor or his/her designee to perform electronic chart maintenance activities for the program.When directed by the Mobile Crisis Supervisor, connect with stakeholders including clients, families, and/or referral sources to obtain data such as baseline/outcome data and stakeholder feedback in order to inform the Continuous Quality Improvement program within Tides.Perform any additional tasks or duties as assigned.Maintaining a high level of confidentiality and adherence to the NASW Code of Ethics Requires travel to multiple Tides sites- West Warwick, Providence, Pawtucket, Middletown, Woonsocket, and Wakefield.RequirementsRequirements: Critical Knowledge/Skills2-4 years of administrative experience in human services, healthcare and other non-profit agencies.A demonstrated solid track record of maintenance of client charts, helping to ensure the timely and accurate completion of all required paperwork.Skilled in data entry.High level of organization and detail oriented.Essential Roles/ExperiencesExperience with maintaining tracking systems maintenance of client charts, helping to ensure the timely and accurate completion of all required paperwork.Skilled in data entry.Skilled in customer relations and confidentiality.Degrees/Certifications/LicensesAssociates Degree - Required.Highly proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Proficiency with remote conferencing technology (Zoom, Google Meet, Teams, etc) Valid driver's license and registered/inspected vehicle - Required.Bilingual; English, Spanish, Portuguese, Creole - Preferred.

Keywords: TIDES FAMILY SERVICES INC, Warwick , Case Manager- Children's Mobile Crisis Response, IT / Software / Systems , West Warwick, Rhode Island

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