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Telecommunications Operator

Company: Care New England
Location: Warwick
Posted on: May 28, 2023

Job Description:

Responsible for receiving and dispatching 250+ calls per shift on both hospital and answering service in an expedient, efficient and courteous manner using the prescribed telephone etiquette. Candidate must be empathetic, well-spoken, kind and patient. Have the ability to stay calm during "911"Code calls. Must be able to multi-task between several programs simultaneously along with advanced computer, typing and spelling skills. Verbal and written skills a MUST. Medical terminology is a PLUS.

The department is open 24/7 and is totally operational during inclement weather and holidays. Work ethics are extremely important along with flexibility to cover all shifts when necessary.

All positions, including per diem require extensive training on all shifts. Training schedule is as follows and is subject to change:

Monday-Friday 8a-2p Mon-Fri (2-3 weeks)

Monday-Friday 3p-8p (1-2 weeks)

Weekday Evening 10:30p-6:30a(1-2 nights)

Keywords: Care New England, Warwick , Telecommunications Operator, IT / Software / Systems , Warwick, Rhode Island

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