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Distribution Risk Internal Testing Sr Partner

Company: Citizens Bank
Location: Warwick
Posted on: September 12, 2020

Job Description:

Important information about our recruiting process and workplace updates during coronavirus. Learn more >

Apply Distribution Risk Internal Testing Sr Partner Location Warwick, Rhode Island Req. Number 206139 Category Administration, Operations, Commercial Banking, Early Careers, Corporate Full/Part Time F Shift 1st Shift Description

The Distribution Risk Internal Testing Sr Partner is responsible for data management, data analytics, conducting or leading a variety of Distribution reviews. Reviews are conducted onsite or remote using various approaches such as data analysis, re-performance, inquiry or observational testing. In this role you will demonstrate the ability to solve problems using conceptual knowledge of Risk and operational procedures using sound judgment, while focusing on delivering a superior customer experience. You will prioritize work to achieve objectives, meet deadlines and ensure continuous improvement of the program by participating in department projects and initiatives. In addition you will build networks and alliances by engaging in partnership meetings.

Primary responsibilities include:

Translating data to actionable dashboards targeting multiple audiences

Design internal monitoring and results reporting, and provide database maintenance support

Act as department resource to include process improvements and liaison with other process owners; participate as a core member of data integration projects internally and with business partners

Consult with end users to understand needs and align with business strategies

Execute quality control reviews to validate reported test output is accurate, and articulated with clarity to identify root cause

Execute standardized business line review programs which include completing test work remotely or onsite at branches or other business locations

Conduct/lead walkthroughs of Distribution Channel related processes with key stakeholders and subject matter experts as needed

Consult with experts in Risk and Compliance to determine applicable risk and further define regulatory expectations

Develop and execute test plans focused on key risks and where applicable, use data analytics; determine sampling approaches and support decisions with sound business rationale

Depending on assignment, 25% travel may be required locally or overnight, typically within the Citizens footprint

Ensure results are well documented, articulated and escalated appropriately

Prepare, present and distribute results; this may include communications to various levels of management and stakeholders within or outside Distribution

Meet minimum quality control standards and service level agreements on deliverables

Participate in department projects and initiatives as required

Engage in partnership meetings as requested

Maintain a “Digitally Fit” mindset in all projects and tasks

Qualifications

Required Skills/Experience:

Solid understanding of Retail branch/Distribution Channel operations, Risk, Audit,

Strong written and verbal communication skills

Proven ability to use critical thinking to make sound business decisions

High-level attention to details and commitment to delivering quality work

Ability to work independently and lead others, self-motivated

Prior experience and proficiency in MS Applications such as Excel, Word and PowerPoint, Acess and SQL

Ability to travel 25% of the time, including overnight travel if requested

Experience with data analytics/reporting tools, Access databases, Citizens Mainframe, TouchPoint, Digital One

Preferred Skills/Experience:

Prior experience preparing risk assessments or working with internal/external exam team

Advanced experience with data analytics/reporting tools, Access databases, Citizens Mainframe, TouchPoint, Digital One, Oracle,Tableau, SQL Management Studio, JavaScript, Python, Galvanize, AuditBoard, or Salesforce

Education:

Bachelor's Degree required

Hours & Work Schedule:

Hours per Week: 40

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (may vary based on travel schedule)

#LI-141206143_SOURCER3

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

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It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent’s reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A.

Keywords: Citizens Bank, Warwick , Distribution Risk Internal Testing Sr Partner, Other , Warwick, Rhode Island

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