Automotive Service Advisor

Company: Herb Chambers
Location: Warwick
Posted on: January 7, 2021

Job Description:

Herb Chambers Cadillac of Warwick is currently seeking an experienced Service Advisor to join our team.

The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 11th year in a row!

The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.

Responsibilities:

-- Greeting and assisting guests with service needs

-- Generating estimates

-- Completing estimate review with guest in timely manner to maximize opportunity

-- Seeing through completion of approved work and actively covering

-- Conducting post-repair follow-up

-- Resolving customer complaints with manager assistance

-- Covering results, progression and training with Service Manager daily

Benefits Include

--- Aggressive, Performance-Based Earning Potential

--- Paid Vacation

--- Health & Dental Insurance

--- 401(k)

--- This is not the Car Business of the past, this is the customer-experience business of the future!

Skills/Qualifications:

Prior, proven success in Luxury Service Advisor role is preferred but not required, ability to provide a stellar customer service experience, manager-assisted problem solving, desire to grow within in the largest automotive organization in New England focus and drive with daily Manager tracked success, productivity in an entrepreneurial role - essentially this is running your own business with our support and our tools!



-- Excellent customer service skills

-- Confident ability to operate with little supervision

-- Process driven, with great organizational skills

-- The desire to be successful in a fun, fast-paced, high-volume highly-motivational environment

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Herb Chambers, Warwick , Automotive Service Advisor, Other , Warwick, Rhode Island