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Director of Housing

Company: Crossroads Rhode Island
Location: North Kingstown
Posted on: June 6, 2021

Job Description:

Purpose of Position : Managing all business and tenant service activities for Kingstown Crossings, a subsidized rental property for homeless families that also includes services and support to help tenant families get back on their feet. Oversees the day to day functions of the program including staff supervision and support, client/ resident relations, physical condition, and programmatic comp liance and budget management. Duties and Responsibilities : + Advocates for the mission of the organization and leads in a manner consistent with the agency?s values . + S erve as lead architect and principal custodian to the development and preservation of ? community ? for all r esidents of Kingstown Crossings; driving a culture of inclusiveness, belonging , safety and support. + Manages staff and department functi ons, including property leasing and administration, c ase management/social services, and clinical se rvices + Ensures the delivery of quality services through clear program procedures and guidelines and appropriate allocation of personnel and other resources. + Works effectively , communicates and collaborat es closely with other Crossroad s ? functions such as facilities, other housing staff , finance, safety and social services to successfully manage, monitor and maintain the program and properties. + Implements and o versees the tenant application, selection and wait list process in compliance with HUD regulations and the Rhode Island Housing Administrative Plan. + Ensures that all case files, tenant leases and all other written documentation are in compliance with program standards. + Ensures program compliance with LIHTC and Section 8 programs, including all reporti ng and communications with investors, agents and monitoring entities. + Ensure s that the programs are at all times in compliance with state and federal laws including in particular, fair housing . + Oversees/ monitors all tenant lease ups, lease re-certification s and modifications, rent collections and deposits, and supervises move out activities and corrective steps or eviction in lease agreement violation cases. + P articipat es in the investigation/ resolution of client complaints and conflicts. Represents the organ ization in court as necessary on tenant - related issues + Ensures monthly requisitions, subsidy payment s , recording activities and reports are complete and accurate. + Oversees all data input ; provides repor ts to Crossroads management and finance groups, as we ll as to specific funders and government entities . + Ensures that HMIS is being utilized in accordance with program requirements and reports are reviewed for accuracy and timelines. + Utilizes information to make recommendations for program improvements and ch anges. + Effectively supervises and coaches staff. + Provides timely feedback and opportunities for growth and development. + Responsible for developing and managing the budget for each property/ program. + Ensures that all funding regulations and regulatory polici es are being complied with and that all necessary documentation is complete. + Ensures that facilities meet quality standards by conducting regular physical inspections, with the Director of Facilities and individually. + Provides updates to Facilities Directo r and manager on the property?s physical condition and on contracts related to plant and equipment. + Monitors all repairs and maintenance to ensure the proper care of the properties and communicates regularly with the facilities department + Networks with si milar or complimentary organizations and community partners to enhance both the business and socia l services available to tenants. + Implements community outreach and tenant recruiting strategies to ensure an active wait list and minimal vacancy time. + Will be available and on call for emergencies at program sites. + Other duties as required by manager. Experience and Education : + Minimum of a bachelor?s degree, preferably in business administration, social services or property management from an accredit ed institution o f higher education . Advance coursework, certifications or Master?s degree preferred. + Minimum of 5 - 7 years of experience working in affordable housing , property management or homeless services with management experience required. + Experience with Federal and State housing programs such as Section 8, LIHTC, HOME, SHP and others. + Valid LIHTC certification or ability to obtain certification within 6 months of employment. Knowledge, Skills and Abilities: + Strong management skills and leadership q ualities. + Must be able to plan, organize, prioritize and implement work flow to meet program objectives, work independently, be proactive, and exercise good judgment. + Knowledge of business practices and principles, programs that impact homeless persons; ho meless and government housing program regulations , requirements and procedures. Equal Opportunity Employer

Keywords: Crossroads Rhode Island, Warwick , Director of Housing, Other , North Kingstown, Rhode Island

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