Automotive BDC Client Care Specialist

Company: Herb Chambers
Location: Warwick
Posted on: November 17, 2021

Job Description:

Herb Chambers Cadillac of Warwickis seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department.This position will be responsible for handling internet leads, inbound phone calls and customer retention.
Job Responsibilities:

• Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
• Obtain customer information and keep accurate database
• Maintain a dealership standard for response time
• Set up sales appointments with customers with the focus that all customers are prospective long-term customers
• Handle minor customer complaints and misunderstandings
• Must be available to work weekends and holidays
  
  Benefits Include:
  • Health, Dental, Vision and Life Insurance
  • 401k with company match
  • Flexible schedule
  • Paid time-off
  • Top-tier pay plan
  • Employee/Family Discount Plan on Products & Services
  • Solid Job Security with A Stable Organization (In business for over 30 years)
  • Great Opportunities for Advancement Within Our Stellar Organization-Recently Voted for the 12th Year in a Row as One of the Boston Globe's "Top Places to Work"IND6Requirements:
    • Must have flexible schedule and able to work weekends
    • Must be self-motivated and performance driven
    • Must be able to attend training
    • Strong written and verbal communication skills
    • Highly organized with the ability to learn quickly
    • Strong computer and typing skills
    • Professional and personable demeanor

Keywords: Herb Chambers, Warwick , Automotive BDC Client Care Specialist, Other , Warwick, Rhode Island