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Corporate Account Support Specialist

Location: North Kingstown
Posted on: June 24, 2022

Job Description:

  • Provides onsite customer service
  • Proactively build customer relationships and anticipate customer service needs
  • Respond with a sense of urgency to all customer onsite inquiries and work with the appropriate teams to resolve issues quickly
  • Work closely with the Regional VP of Sales and District Sales Manager to evaluate customer experience and make necessary adjustments for improvement
  • Manage vending program proactively with regular audits and optimize inventory
  • Manage Field Service rep daily routines and goals
  • Partner with Corporate Account Managers to develop proposals to generate new business within the locations
  • Uncover cost savings and manage cost savings initiatives
  • Visit customer locations with regular cadence to maintain a pulse on customer operations and needs
  • Implement product standardization among multiple locations
  • Attend customer trade shows and hosting corporate events
  • Ability to travel 70% within the area (via vehicle)
    • High school diploma required
    • (3) Three years of onsite customer service experience preferred
    • Must have a valid driver's license with a good driving record
    • Must have access to reliable internet
    • Excellent verbal and written communication skills.
    • Ability to build and maintain relationships with customers
    • Ability to anticipate customers' needs
    • Organized with attention to detail.
    • Problem Solving Skills and solution driven
    • Proficient with Microsoft Office Suite or related software
    • Excellent Time Management skillsMagid's Corporate Account Support Specialist is the primary onsite Magid representative for corporate account customers within the Pittsburgh area. He or she responds and resolves all corporate customer product and service-related requests. The Onsite Support Specialist partners with the Corporate Account Executive and the Corporate Account team to address customer needs, proactively uncover new opportunities to keep workers safe, and maximize customer spend, as well as work collaboratively to provide a seamless customer experience. This is a home-based position with up to 70% travel throughout Pittsburgh and surrounding areas.
      Make a Difference and Have Fun!You'll find many ways to make a difference at Magid on our mission to keep workers safe. You'll work with people who bring out the best in each other, care about your success, and make work fun. Help us do our part to build a more inclusive, diverse, and equitable community and a more sustainable environment. Magid is a 4th generation family business, providing safety solutions to thousands of companies since 1946. Join us and start making a difference now!
      Please Note;As a condition of employment, Magid is requiring new employees to be fully vaccinated on their first day of employment. This requirement can be met by providing proof of having been fully vaccinated against COVID-19 with any of the three COVID-19 vaccines (Pfizer, Moderna, or Johnson & Johnson).
      Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Keywords: MAGID GLOVE & SAFETY MANUFACTURING CO, LLC, Warwick , Corporate Account Support Specialist, Other , North Kingstown, Rhode Island

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