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Service Advisor

Company: Allegiance Trucks, LLC.
Location: Warwick
Posted on: November 20, 2022

Job Description:

Who is Allegiance Trucks? Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence. Our team proudly represent the best brands in the business including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar and JerrDan and many others. Why Allegiance Trucks? When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes: Competitive starting pay Excellent health benefits, including: Medical, dental, vision Flexible Spending Account or Health Savings Account Life insurance Parental leave Paid time off and paid holidays 401(k) with Company match Encourage and support your continued advancement with additional training Your Skills: Highly organized Detail oriented Customer focused Solving complex problems Computer savvy Duties & Responsibilities: Managing and overseeing the shop's workflow and schedule. Calling customers to advise them about service changes or delivery times. Coordinate with service team about parts ordering and ensuring parts are available when needed. Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services require Check on progress of repairs throughout the day. Handle telephone inquiries regarding inbound work and work in process. Review repair orders to ensure that work is completed.Background Knowledge & Competencies: High School Diploma or general education degree (GED) required Minimum three (3) years of experience working in an auto/truck dealership setting, truck dealership desired Must have excellent customer service skills and be able to establish rapport and build relationships with customers Must have strong written and verbal skills Must demonstrate sufficient computer literacy with Microsoft Office products (Word/Excel/Outlook) Must be able to manage in a fast paced work environment with limited supervision Previous Service Advisor, Service Manager, or comparable experience desired Allegiance Trucks is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law. Job Type: Full-timeBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to FridayAbility to commute/relocate: Warwick, RI 02888: Reliably commute or planning to relocate before starting work (Required)License/Certification: Driver's License (Preferred)Work Location: One location

Keywords: Allegiance Trucks, LLC., Warwick , Service Advisor, Other , Warwick, Rhode Island

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