Subaru Automotive Service Advisor
Company: BALISE AUTO SALES INC
Location: West Warwick
Posted on: November 20, 2022
Automotive Service Advisor Balise is now seeking a qualified
Service Advisor/Assistant Service Manager (ASM) with a focus on
providing a world class guest experience from the time of
meet/greet and write-up to the status update and delivery of the
MPI to the active delivery process. Job Description: Perform an
active meet and greet and write-up with clear communication and
Utilize tools provided to perform job duties at the highest level
possible and enhance the guest experience.
Review the Vehicle Diagnosis & Multi Point Inspection with strict
adherence to the Balise Group Service Selling & Customer Handling
Determine and recommend needed maintenance based on age, mileage
and history of vehicle.
Prepare a complete and accurate estimate of cost for labor and
Monitor the progress of each vehicle throughout the day, and update
customers as needed.
Verify that the final invoice reconciles with the work performed on
the repair order.
Explain all completed work and charges to customers.
Understand that the business is built on customer satisfaction and
commit to guaranteeing. customer satisfaction is maintained at the
Personal Sales and CSI scores must meet dealership expectations.
Benefits Include: Competitive compensation Paid Weekly.
Health, prescription, dental, vision, life and disability
401(k) with company match.
Flexible healthcare spending accounts.
Paid Time-Off available the month you come onboard.
Paid Holidays and closed on Sundays.
Employee discounts on vehicles, parts, service, insurance and car
washes. Environmental & Physical Requirements: While performing the
duties of this job, the employee is regularly required to sit,
stand, walk, use hands and fingers to feel and handle, reach with
arms and hands, talk and hear. While performing the duties of this
job, the employee may incidentally be required to stoop, kneel and
crouch, lift weight or exert a force up to a maximum of 25 pounds.
Skills & Requirements: This position requires excellent
communication skills and high customer service orientation
performed with an unbridled sense of urgency and enthusiasm.
Candidate must be reliable, dependable
At least one-year related experience with a high CSI and Sales
history is preferred.
CDK DMS experience is preferred but not required
A current valid driver's license and insurability rating is
Strong negotiation, communication skills and high emotional
Ability to work in a fast-paced environment.
Manufacturer experience preferred, but not required.
Keywords: BALISE AUTO SALES INC, Warwick , Subaru Automotive Service Advisor, Other , West Warwick, Rhode Island
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