Night Guest Laundry Attend-PT-102020
Company: Extended Stay America
Posted on: November 26, 2022
POSITION PURPOSE AND SUMMARY
The Night Guest Laundry Attendant ("NGLA") position must
demonstrate and promote a strong commitment to providing the best
possible experience for our guests. The NGLA is responsible for
assisting guests overnight, including checking in and checking
guests out in accordance with company guidelines and procedures.
The NGLA is responsible for completing all laundry
responsibilities, answering phones, and ensuring that safety and
security procedures are in place in accordance with company
guidelines and standards.
Watch A Day in the Life video for Night Guest Laundry Attendant,
MAJOR / KEY JOB DUTIES
Demonstrates and promotes a 100% commitment to providing the best
possible experience for our guests and associates.
Job function to include assisting guests overnight, checking in and
checking guests out in accordance with company guidelines and
Job functions to include processing all laundry in compliance with
company standards. This includes but is not limited to treating for
stains, washing, drying and folding linens, terry, blankets,
bedspreads, mattresspads and shower curtains.
Job functions to include processing all dishware in compliance with
company standards. This includes but is not limited to washing,
drying and packaging.
Job function to include stocking all housekeeping carts, cart rooms
and laundry with appropriate product to ensure that PAR levels are
maintained through the entire building, in compliance with company
Must be able to process reservations, registration, payment, and
departures in accordance with company guidelines and
Job function to include setting up and maintaining the grab and go
breakfast in accordance with company standards.
Job function to include periodic daily tours of the property to
inspect for cleanliness and maintenance in accordance with
Compliance with all company policies and procedures, including but
not limited to the prompt reporting of all safety and security
issues directly to the manager or to the appropriate
Assists with the cleaning of any areas of the hotel as assigned by
the manager when needed to include but not limited to front desk,
associate breakroom, guest laundry, fitness room, vending areas,
stairwells and common areas.
Responsible for maintaining overall hotel cleanliness.
And any other duties as requested by the management team.
The typical shift for this position is 11:00pm to 7:00am
401(k) Savings Plan
Employee Assistance Program (EAP)
For Colorado Applicants Only: To view pay range information for the
position; please click on the following link:
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Ability to understand and communicate in English proficiently to
interact with guests and associates.
Must be able to operate the property management system technology.
Requires the ability to work through all shift reports and
performing the audit function when necessary and assigned.
Ability to understand and follow documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to complete routine reports and correspondence.
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals
Ability to apply good judgment at all times.
Ability to deal with problems, address and solve guest-related
ENVIRONMENTAL JOB REQUIREMENTS
While performing the duties of this job, the associate is regularly
required to remain stationary; navigate the hotel; handle, reach,
and detect objects, tools, and controls and detect scent and
Frequently required to bend and position self to access low
Frequently required to lift and/or move laundry and dishes up to 25
Occasionally must be able to push/pull carts weighing up to 50
Occasionally required to traverse heights and remain stabilize
while doing so.
While performing the duties of this job, the associate frequently
works in outside weather conditions (depending on hotel).
The associate occasionally works in wet humid conditions
(non-weather related), near moving mechanical parts, in the
presence fumes or airborne particles and toxic or caustic
chemicals, and risk of electical shock.
The work environment will typically be at moderate to loud noise
The associate may be asked to travel to help additional locations
within a reasonable geography.
High School Diploma or General Education Degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the
policy of ESA Management, LLC to treat applicants and associates in
all aspects of the employment relationship without regard to race,
color, religion, creed, sex, pregnancy, age (as defined under
applicable law), national origin or ancestry, disability status,
veteran status, genetic information or any other characteristic
protected by federal, state or local laws.%23482197%
Keywords: Extended Stay America, Warwick , Night Guest Laundry Attend-PT-102020, Other , Warwick, Rhode Island
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