PATIENT SVC ASSOC II
Company: Robert Half Office Team
Posted on: May 23, 2023
The Patient Service Associate II serves to coordinate patient care and physician activity by greeting all patients/visitors answering telephone calls scheduling appointments maintaining patient medical records. The position requires an individual with knowledge of front desk medical office operations. Essential duties and responsibilities include the following. Responsible for communicating schedule changes to the appropriate staff members and physicians/providers. Coordinate appointment activities Receive patient at arrival and verify and obtain all necessary information and signatures in accordance with policies and procedures Collects and validates registration of all new patients scans all necessary documents into the medical records i.e. insurance ID cards other documents in accordance with policies and procedures. Answer telephone calls to office assists callers in a pleasant manner takes accurate and complete messages and refer callers to appropriate personnel when necessary. When necessary executes all necessary pre-authorizations as required by insurance companies for upcoming diagnostic tests and procedures. Track referrals coming into the practice. Coordinate referrals testing or procedures when necessary. Confirm patients have the necessary referrals and/or authorizations Maintain electronic medical records and/or paper medical charts in accordance with policies and Collect and reconcile co-pay collections/cash drawers cash checks credit card payments within Epic in accordance with policy and procedures. Follow HIPPA guidelines for the management of patient privacy and confidentiality High School degree or equivalent required. Minimum of 1 or more years applicable work experience in a primary care or specialist office or hospital setting required.
+ Customer service skills
+ Available full time
+ Data entry
+ EMR experience a plus
+ Microsoft programs
Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Keywords: Robert Half Office Team, Warwick , PATIENT SVC ASSOC II, Other , Warwick, Rhode Island
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