Treatment Coordinator
Company: myOrthos
Location: Westerly
Posted on: May 26, 2023
|
|
Job Description:
DeQuattro Orthodontics and myOrthos is an orthodontic practice
in Wakefield and Westerly, RI. We are looking for an energetic,
outgoing team player with great customer service skills to join our
fast paced well-established orthodontic practice.The purpose of a
Treatment Coordinator is to influence patients to say yes to their
smile journey by building relationships and confidently presenting
treatment fees and financing options. Your primary role is
encouraging and enabling patients to start their smile journey in
our office, so we are looking for a compassionate person who is
driven by the challenge of customer commitment. You will also be
responsible for collecting payments and deposits and maintaining
relationships with patients by establishing trust before and after
their new patient exams. You will be responsible for attaining our
goals by asking patients for the business and reaching a goal of
75% case acceptance.Qualifications:--- Sales experience, preferably
high-end retail--- Excellent listening skills--- Time management
skills--- Self-motivation--- Professional demeanor--- Enthusiasm
for helping people to attain their smile goals---
Self-confidence--- Strong organizational skills--- Intellectual
curiosity and desire to learn the basics of orthodontic
treatmentResponsibilities:--- Convert new patient exams into
satisfied patients through education and overcoming objections---
Maintain the practices standard for high treatment acceptance---
Take Doctors notes and ensure patients charts are complete--- Work
out payment plans--- Call, email, text patients to confirm
appointments and follow up--- Build and maintain relationship and
trust with patients and clientele during and after visit--- Follow
up- comfortable re-approaching qualified patients who haven't yet
said yes and gaining commitment--- Work with office administration
by confirming New Patient consultations, ensuring their New Patient
forms have been completed prior to their appointment, communication
of the patient experience to the new patients--- Overcome
objections from patients around financing optionsExperience:---
High School diploma or equivalent: College degree preferred--- 5+
years' experience sales or other service industry; retail---
Experience closing sales and gaining customer commitment---
Comfortable with computer systems and technology--- Ability to
convert inquiries into contracts---Entrepreneurial spirit---
Bilingual in Spanish a plus, but not requiredWhat we
offer:Competitive Pay with monthly bonus opportunitiesGreat
benefits - medical, dental, vision, and life insurance
Keywords: myOrthos, Warwick , Treatment Coordinator, Other , Westerly, Rhode Island
Click
here to apply!
|