WarwickRecruiter Since 2001
the smart solution for Warwick jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Warwick
Posted on: July 13, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management system'svaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLsarah on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Warwick , Customer Solutions Tech Support, Other , Warwick, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Avon Glam Gig- Work from Home with Flexible Hours- Start today only $30 and choose FREE Gift Set
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: Plymouth
Posted on: 07/17/2019

Become your own Boss: Own your own Franchise for as little as $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Plymouth
Posted on: 07/17/2019

Master Scheduler
Description: The Master Schedulerin Plymouth, MA is responsible to interface with Sales, engineering, manufacturing, and materials' groups to ensure the proper raw material and build requirements are identified and (more...)
Company: Tech-Etch Inc.
Location: Plymouth
Posted on: 07/17/2019


Avon Glam Gig- Work from Home with Flexible Hours- Start today only $30 and choose FREE Gift Set
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: East Providence
Posted on: 07/17/2019

Drive with Lyft - Make extra money that you can rely on. No experience necessary.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Plymouth
Posted on: 07/17/2019

Run your own part-time business /AVON Glam Gig - Sign up today only $30 and choose a FREE Gift Set
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: Plymouth
Posted on: 07/17/2019

Get New Installing/Repairing Window Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Plymouth
Posted on: 07/17/2019

Transcriptionist - Work From Home
Description: Experience Level: No experience Location of position: United States: Nationwide position At Home or Company: At Home Part-time or fulltime: Full Time Employee Type: Independent Contractor Type of Transcription: (more...)
Company: Mommy Jobs Online
Location: Plymouth
Posted on: 07/17/2019

Run your own part-time business /AVON Glam Gig - Sign up today only $30 and choose a FREE Gift Set
Description: Work from Home - Avon Sales Representative br About the Job br Work when you want and where you want. - make your own schedule. br Whatever your background, whether you come from Customer Service, (more...)
Company: Avon
Location: East Providence
Posted on: 07/17/2019

Invest in Business Ownership: Own your own Franchise, starting at a $30k investment
Description: Instead of getting another
Company: FranchiseHelp
Location: East Providence
Posted on: 07/17/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Warwick RSS job feeds