Application Support Analyst
Company: Ocean State Job Lot
Location: North Kingstown
Posted on: May 24, 2023
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Job Description:
POSITION SUMMARY:The Application Support Analyst role provides
Tier 2 level of support on our internal business applications. The
role partners with the business and technical staff to complete
application projects. The ideal candidate enjoys problem solving,
connecting with end users, and providing excellent customer
service.ESSENTIAL DUTIES AND RESPONSIBILITIES:Degree in information
technology, or a related field is required.0-2 years of business
application technical support experience is preferred.Proven
experience supporting mission critical applications.Basic knowledge
of Windows desktop, server operating system, and relational
databases, especially Microsoft SQL Server.Ability to understand
systems and become a subject matter expert of certain applications
is highly desired.Experience running scripts and supporting testing
for releases.EDUCATION AND EXPERIENCE REQUIREMENTS:Degree in
information technology, or a related field is required.0-2 years of
business application technical support experience is
preferred.Proven experience supporting mission critical
applications.Basic knowledge of Windows desktop, server operating
system, and relational databases, especially Microsoft SQL
Server.Ability to understand systems and become a subject matter
expert of certain applications is highly desired.Proficient in
Google platform (i.e., Sites, Slides, Drive, Docs,
Sheets).ATTRIBUTES:Effective Communicator: You possess strong
communication skills and have the ability to build and maintain a
culture of trust and respect.Team Oriented: You are capable of
embracing the ideas of others (even if they conflict with your own)
for the sake of the Company. You commit time, focus, and energy to
develop future OSJL leaders by motivating them around a common
purpose and vision.Self-motivated: You can work with a minimum
amount of supervision and be capable of strategically prioritizing
multiple tasks in a proactive manner. You understand the tools and
processes needed to meet larger strategic initiatives.Passionate:
You must be passionate about online collaboration and ensuring our
clients are successful; we love seeing hunger and
ambition.Analytical: You use logical reasoning and data to build
conclusions, recommendations, and reporting.WORK ENVIRONMENT:Works
primarily in a climate controlled environment with minimal safety
and health hazardpotential.Works in an office environment remaining
stationary at a desk, table, or computer workstation for extended
periods of time. Frequently uses near vision for reading and
computer tasks.Reasonable accommodations may be made to enable
individuals with disabilities toperform essential functions.This
job description does not list all the duties of the job. You may be
asked by supervisors or managers to perform other job duties and
tasks, some of which may be essential to the position. Leadership
has the right to revise this job description at any time. The job
description is not a contract, either express or implied. You are
an at-will employee, meaning either you or the Company may
terminate your employment at any time, with or without notice.The
compensation range for this position is $24.00-31.00 per hour
depending on experience.#INDCorp
Keywords: Ocean State Job Lot, Warwick , Application Support Analyst, Professions , North Kingstown, Rhode Island
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