Systems Support Technician - IT
Company: UFP Technologies, Inc.
Location: Providence
Posted on: April 30, 2024
|
|
Job Description:
About Contech:Contech Medical, a UFP Technologies company, is a
global leader in the design, development, and manufacture of class
III medical device packaging primarily for catheters and
guidewires. Our experience in packaging, assembly and distribution
encompasses multiple continents and the largest medical device
companies in the world.Systems Support Technician Summary: The
Systems Support Technician is responsible for providing on-site
support for critical systems in a manufacturing plant. Provides a
range of IT support services and training to assist users with
issues and repairs. Performs or assists with installation, setup,
upgrades, program functions, features, and troubleshooting. Our
plant operations staff need immediate systems assistance when
relying on automated package control functionality and hardware to
continue operations. This resource is available for an immediate
response. Location: This position is on-site in Providence,
RI.Qualified applicants must be eligible to work in the United
States to be considered for this opportunity. Employment based visa
sponsorship (including H01B sponsorship) is not available for this
position.Systems Support Technician Duties and
Responsibilities:Provides immediate in-person support for critical
system or technology hardware issues.Assists with technology
related training and new employee orientations.Ensures redundancy
in critical solutions and performs the troubleshooting and if
necessary, swap of critical system components to ensure operations
continue in a timely manner.Creates and maintains system related
training materials specific to their plant's operational
needs.Triages and routes user issues to subject matter experts and
higher-level support technicians as appropriate and
necessary.Supports the implementation of new solutions or
applications.Coordinates the repair and replacement of equipment as
necessary.Dotted line accountability to the corporate IT group for
all technical tasks.Systems Support Technician Requirements:College
degree or specialized training in computer systems.1 - 2 years'
experience supporting Windows 11, including software and driver
installation preferred.Demonstrated experience and ability to
triage and troubleshoot system issues.Experience with a variety of
software, hardware, and applications.Ability to work fast under
pressure. Excellent prioritization and problem-solving skills.Must
have a solid understanding of network protocols (i.e. DNS, DHCP,
and TCPIP).Must have a working knowledge of network hardware such
as switches, firewalls, access points, etcA+, Network+, and / or
Security+ certifications preferred.To apply for this job please
create a profile with us through our online application system.
Click the "Apply" box in the upper right-hand corner to start the
application process. Or, if you already have a social media account
with LinkedIn, Google, or Facebook you can use your log in
credentials to apply. Contech, a UFP Technologies company, is an
Equal Opportunity employer Minorities/Women/Veterans/Disabled.#RI
#UFP #MEDTECH #IND2
Keywords: UFP Technologies, Inc., Warwick , Systems Support Technician - IT, Professions , Providence, Rhode Island
Click
here to apply!
|