WarwickRecruiter
the smart solution for Warwick jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Warwick
Posted on: January 5, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Warwick , Inbound Travel Consultant, Professions , Warwick, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL A Owner Operator Flatbed Drivers
Description: 100 Owner Operator, 100 Flatbed. 80 paid to you It doesn't get much better than that. Our contractors are currently averaging approximately 5,500 - 6,500 a week in gross revenue, or 260,000 to (more...)
Company: Carrier One
Location: East Providence
Posted on: 01/21/2019

Plumbing Apprentice
Description: US-MA-PlymouthOverview br br TOP NOTCH PLUMBERS WANTED br br It's not just a job, it's a career in plumbing br br Roto-Rooter, a premier provider of plumbing and drain cleaning services (more...)
Company: Roto-Rooter Services Company
Location: Plymouth
Posted on: 01/21/2019

Intermodal CDL-A Owner Operator
Description: One of the Nation's Top Carriers, Hub Group Trucking, now has a variety of driving opportunities for CDL-A Owner Operators. As one of the largest intermodal/drayage carriers in North
Company: Hub Group
Location: East Providence
Posted on: 01/21/2019


CDL-A Lease Purchase / Owner Operator Truck Driver
Description: Taylor is excited to offer Owner Operator and Lease Purchase driving opportunities today br br When you team up with Taylor Truck Line, you're backed by a carrier who has a stake in your success (more...)
Company: Taylor Truck Line
Location: East Providence
Posted on: 01/21/2019

Uber Driver Partner
Description: Drive with Employer and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive.What you need (more...)
Company: Uber
Location: Peabody
Posted on: 01/21/2019

Owner Operator - Not Load Board
Description: BECOME AN OWNER OPERATOR FOR LANDSTAR br br Owner Operator Job Benefits br br 100 non-forced dispatch br 100 fuel
Company: Landstar
Location: East Providence
Posted on: 01/21/2019

Owner Operator Drivers - More Home Time
Description: BECOME AN OWNER OPERATOR FOR LANDSTAR br br Owner Operator Job Benefits br br 100 non-forced dispatch br 100 fuel
Company: Landstar
Location: East Providence
Posted on: 01/21/2019

$16-$35+/Hour Construction Jobs Hiring: (Positions Open)
Description: Easy Application,
Company: Construction.FindDreamJobs.com
Location: Plymouth
Posted on: 01/21/2019

CDL A Owner Operator Flatbed Drivers
Description: 100 Owner Operator, 100 Flatbed. 80 paid to you It doesn't get much better than that. br br Our contractors are currently averaging approximately 5,500 - 6,500 a week in gross revenue, or 260,000 (more...)
Company: Carrier One
Location: East Providence
Posted on: 01/21/2019

Online Automotive Consultant
Description: Our agents who are currently servicing this campaign love to provide service to this client because of the diverse duties involved. As an agent for this client, youll be providing chat support, email (more...)
Company: Mommy Jobs Online
Location: Peabody
Posted on: 01/21/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Warwick RSS job feeds