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HVAC Service Manager

Company: NEXGEN MECHANICAL
Location: Warwick
Posted on: September 13, 2019

Job Description:

Nexgen Mechanical Inc. is focused on serving the commercial, industrial and institutional property owners and managers through a strategic partnership by assisting them in the long-term management of their HVAC systems in their facilities. The HVAC Service Manager directs daily operations of the HVAC Service Department by successfully performing the following tasks, duties and responsibilities:Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers' expectations --------------Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfactionReviews technicians' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivityEstablishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditionsCommunicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirementsCommunicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts--Develops and monitors budgets, goals and objectives to insure departmental profitabilitySpecifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are metEnsures that all company/department policies are being followed by all HVAC techniciansGenerate sales leads; and promotes and develops maintenance/service agreements; estimates and generates bids for contract projects/workOther tasks and responsibilities as required to maintain efficient department operationsMINIMUM JOB REQUIREMENTSExcellent customer service and sales skillsFive years HVAC Management related experience; or an equivalent combination of education and experienceSome post-high school education from college, trade school or militaryExhibit an in-depth knowledge and understanding of commercial HVAC systemsHas the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC systemsTechnical aptitude with knowledge of local codes and an ability to use resources at hand to find solutionsExcellent leadership skills to enhance team productivity and standards of work producedExcellent verbal and written communication skills; and strong conflict management skillsDetail oriented and highly organized with the ability to handle multiple tasks and assignmentsGood computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigationPossess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are todayValid driver's license with a clean driving record and background

Keywords: NEXGEN MECHANICAL, Warwick , HVAC Service Manager, Professions , Warwick, Rhode Island

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