Unifi PT Passenger Service Agent - $13.00/HR *Flight Privileges Offered*

Company: Unifi Aviation, LLC
Location: Warwick
Posted on: January 11, 2022

Job Description:

Essential Functions / Key Responsibilities

• Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Operate equipment to include the jet way, computer keyboards, and carrier-specific reservation/ ticketing software.
• Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Pre-requisites Basic Qualifications
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete SIDA training to obtain airport authority identification security. Experience
• No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team. Knowledge, Skills & Abilities
• Excellent customer service skills.--- Strong work ethic. --- Ability to work in a team oriented environment.
  • Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.--- Able to understand documents, learn and follow ticketing procedures, and other rules and regulations. Education Preferred Qualifications --- High School diploma or GED. Experience
    • 1+ year of relevant experience. Knowledge, Skills & Abilities
    • Able to communicate information and instructions verbally and/or via radio equipment.
    • Able to communicate effectively in a professional manner.
    • Able to work quickly and efficiently to meet tight time restrictions. Working Conditions Work Schedule
    • You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime.
    • Must be able to be alert to moving vehicles or aircraft and use radio equipment.
    • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
    • Must be able to walk, bend, kneel, on a frequent basis and for extended periods.
    • Must be able to work in high places.
    • Must be able to carry heavy items up and down jet way stairs.

Keywords: Unifi Aviation, LLC, Warwick , Unifi PT Passenger Service Agent - $13.00/HR *Flight Privileges Offered*, Sales , Warwick, Rhode Island