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Front Desk Agent

Company: TPG Companies Inc
Location: North Kingstown
Posted on: May 26, 2023

Job Description:

What You Will Be Doing

  • The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.
  • Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.
  • Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
  • Impresses guests with quality and timely service in a pleasant and friendly manner. Requirements
    • Pleasant phone voice along the consistent proper use of the English language.
    • Customer service background and familiarity with hospitality industry practices preferred.
    • Consistent professional attitude and behavior with effective listening and communication skills.
    • Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

Keywords: TPG Companies Inc, Warwick , Front Desk Agent, Sales , North Kingstown, Rhode Island

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